Common Credit Card Mistakes With IOLTA

Should we offer our clients the option to pay by credit card?  Absolutely!  There’s just too much evidence that lawyers who offer clients the option to pay by credit card are happier and make more money and have happier clients too vs. lawyers who still don’t offer this option.

BUT WAIT!  There are some things you MUST KNOW before offering clients the option to make cost and fee deposits into your trust account via credit card.

And the fact of the matter is the way most State Bars are organized the “Member Benefits” department doesn’t usually know what the Bar Rules Department has to say on this important subject.  So it’s no surprise how many times I’ve gone into a law firm that’s using a Member Benefits Merchant Service Provider that’s NOT BAR RULES COMPLIANT.  How many times?  Lots of times!!!